Waterpik SM-650 Original Shower Massage 6-Setting Hand-Held White / Chrome Showerhead Review

Waterpik SM-650 Original Shower Massage 6-Setting Hand-Held White / Chrome Showerhead
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I've had the SM-651 (White) for almost 3 years now and really love it. So when I got a gold box offer for the SM-650 (Chrome), I decided to buy it for my guest bathroom - I was sure I'd love it as much as my old one. I was wrong.Apparently, all the new Waterpik showerheads seem to come with a new bracket. The OLD style is shown in the picture - this is the good style (in my opinion) that allows the showerhead to rest at a lower height. With the new style bracket, only the bottom of the showerhead can rest in the bracket. This raises the height of the showerhead by about 4" - it also causes the showerhead to fall downwards on account of the imbalance in weight. In other words, you have to really tighten the swivel hard so that it won't swivel at all - thereby defeating the purpose of the swivel! Also, for people who are around 5'5" and below, it becomes hard to reach the showerhead and change its settings. For taller people, this is probably not an issue. For shorter people, this is probably going to be a big issue.
And since I can compare with my older SM-651, I can also say that the 5 foot hose is much more inflexible with the SM-650. It has a mind of its own and wants to twist this way and that, even after trying my best to take the twist out of it. Also, it was somewhat yellowish, not white like my old one. Maybe I was just unlucky in this regard.

But as for the showerhead itself, it is really nice. If you look at the picture showing the closeup of the 6 settings, numbering the settings from left to right as 1 to 6, you'd definitely want a showerhead that has settings 3 and 4. Setting 3 activates the 3 center holes that provide a pulsing action. It feels more like a slow 'chopping' action. That one's my favorite. Setting 4 is very similar to 3, but with a faster pulse and more pressure. My wife loves setting 4 the best. So we end up switching between these 2 and hardly ever use any of the other 4 settings.

Summarizing: The bracket is NOT as it is shown in the picture (it does NOT grab the showerhead so high up - it grabs it only at the base, thereby raising the height and the imbalance of the showerhead). The hose I got with my brand new SM-650 was not white and not so flexible, but I could have just gotten unlucky. The showerhead itself is really nice and if you want to consider any showerhead, make sure it has settings similar to 3 and 4 shown in the closeup pictures of this showerhead.

My recommendation: Look around at the other Waterpik models, apparently Waterpik model NLV-651VV, which is very similar to this model, is getting much better reviews. Perhaps there's a good reason why! Sadly, I do not recommend the SM-650 for my personal reasons stated above and I'm returning mine back to Amazon.

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Product Description:
WaterPik SM-653 hand-held showerhead featuring six spray/massage settings. Chrome finish. This hand-held showerhead features six personalized shower settings for individual comfort including pause for soaping up, pulse for a steady pulsating spray, turbo pulse for a powerful hyper massage, spray pulse for a pulsating massage, outside spray for a soft, body spray and center spray for a forceful and concentrated spray. Lengthy 5-foot flexible hose. Up to 2800 pulses per minute at 80 psi.

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