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(More customer reviews)((See my review update below))
I have been using Sprint Industries high output filters for many years, in New Zealand. Currently in the USA, I bought another one for when I am here.
I highly recommend the filter from Sprite Industries. But THIS is not it... read on.
I purchased this one from Up North Sales mistakenly thinking it was the one from Sprite Industries. Originally I was looking at the correct product on Amazon, then saw this one come up in the "similar products" or "customer's who bought this also looked at" area on the page. The picture showed the same product so I clicked over to it. All the pictures they have are of the Sprite Industries product. The description is also very much the same. It even says "... shower filter. By Sprite". It had free shipping and was in stock (Best Filters--the other company I was checking out--was out of stock at that time). So I bought this one.
The product that arrived was different. The first thing I noticed was the casing had a wavy pattern around the central rim. No problem, I thought perhaps it was just a new look. Then I picked it up. WOW... At a guess it was at best 1/2 the weight of the true Sprite model. Perhaps more like 1/3 the weight. What makes these filters heavy, highly effective, and relatively expensive is the amount of KDF media in the cartridge (made of Zinc and copper 'particles'). This thing was clearly lacking a lot of this all-important ingredient!
I promptly returned it. Received a full refund for shipping and product. No issues there. Very happy with the prompt and full refund. I wrote a note to Up North Sales explaining I think their product photos and description is potentially misleading and certainly confusing. I heard nothing back. As they are not rectifying the matter, I am writing this review to let people know they may want to look to another product. The one from Sprite Industries works very well and has way more KDF in it. I can't say how this particular "Universal" model performs as it never made it from the hallway where I opened the package. My guess? With so much less KDF, I can't see how it would perform as well as the TRUE and ORIGINAL filter from Sprite Industries.
Here is a link to the proper Sprint Industries product:
Sprite Industries HO-WH Shower Filter Classic White
You can also get them (in the USA) on [...] for about $39.95 plus shipping. A little more expensive, but handy if there is no stock with any of the sellers on Amazon.
((UPDATE: In the comments below my review you will see that Chris from UP North Sales has spoken up. You will also see my response. What I wish to add to this review is that Up North may have simply made a mistake by sending me a similar device made by another manufacturer. Chris has also pointed out that as of Jan 2010 Sprite have changed their design. I note that there is no indication of this on Sprite's website, but perhaps they are slow in updating it. Where to order from? It's up to you, of course. If you get if from Up North and are not happy with it, you can always return it... at some cost -- I have also changed the title of this review))
Click Here to see more reviews about: Universal White High-Output Shower Filter
Product Description:
Feel Clean and Healthy Everyday! The Universal High-Output Shower Filter (UHO) contains a reversible filter cartridge that will filter the shower water for one year. This high performance shower filter combines easy operation and maintenance with high-strength construction and triple plated components to produce maximum structural integrity and stylish functionality. The UHO is the most dependable, replaceable shower filter available on the market today. Eliminate from your shower: Chlorine, Hydrogen sulfide (rotten egg smell), Iron oxide (rust water), Dust, Sediment, Odor, pH balanced. Advanced Features: Easy Installation, Replaceable long-life filter, Premium construction, Stylish Design.
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